Your Signature
Last Updated: 12 October 2026
At Your Signature, we value your trust and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with our services.
By using our website, you acknowledge the practices described in this policy, subject to your rights and applicable law.
1. Information We Collect
Depending on how you use our website, we may collect the following information:
- Personal details: Name, email address, telephone number, and delivery address.
- Order information: Products purchased, order history, transaction status, and relevant order details.
- Personalisation details: Names, initials, messages, photographs, or other information you provide to customise a product or gift hamper.
- Technical information: Certain information about your device, browser, website usage, and interactions may be collected through cookies or similar technologies, where applicable.
We aim to collect only the information reasonably necessary for our business operations and the purposes described in this policy.
2. How We Use Your Information
We may use your information to:
- Process, confirm, and fulfil orders.
- Create and deliver personalised products.
- Communicate order updates and respond to enquiries.
- Process payments and manage refunds through applicable payment services.
- Improve our website, products, and customer experience.
- Prevent fraudulent activity and protect our business.
- Meet applicable legal, accounting, and regulatory obligations.
We will not use your personal information for purposes that are incompatible with applicable law.
3. Payment Information
Payments may be processed through third-party payment providers, depending on the payment methods offered on our website.
Your Signature does not intend to collect or store complete payment-card details directly unless a suitable, secure, and legally compliant arrangement is implemented.
Payment providers may process information in accordance with their own privacy policies and security practices.
4. Cookies and Website Technologies
Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage, and improve performance.
Some cookies may be provided by third-party services integrated into our website.
Where required by law, we will obtain the necessary consent before using non-essential cookies or similar technologies. You may also be able to manage cookies through your browser settings, although disabling certain cookies may affect website functionality.
5. Sharing of Information
We do not sell your personal information.
We may share relevant information with trusted third parties where reasonably necessary to operate our business, including:
- Delivery and logistics partners.
- Payment service providers.
- Website hosting and technical service providers.
- Other service providers supporting order processing and website operations.
- Government authorities or other parties where disclosure is required or permitted by law.
We aim to limit shared information to what is reasonably necessary for the relevant purpose.
6. Data Storage and Security
We take reasonable steps to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
Information may be stored through our website hosting provider and other service providers used to operate the business. Access should be limited to authorised persons who need the information for legitimate business purposes.
Although we take reasonable precautions, no method of electronic storage or transmission can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, resolving disputes, and meeting applicable legal obligations.
7. Your Privacy Rights
Subject to applicable law, you may have rights to request access to your personal information, seek correction of inaccurate information, request deletion where legally permissible, withdraw consent where processing is based on consent, or raise concerns about how your information is handled.
Certain information may need to be retained where required by law or necessary for legitimate legal purposes.
Requests will be handled in accordance with applicable legal requirements.
8. Third-Party Websites and Services
Our website may contain links to third-party websites or use external services. We do not control the privacy practices of independent third parties.
We encourage you to review their privacy policies before sharing personal information with them.
9. Children’s Privacy
Our website is not specifically directed at children. We do not knowingly seek to collect personal information from children in circumstances where parental consent or other safeguards are required by law.
Where we become aware that information has been collected in violation of applicable legal requirements, we will take appropriate steps to address the matter.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our business practices, website features, service providers, or applicable laws.
Any revised version will be published on this page with an updated revision date. We encourage visitors to review this page periodically.
Your Signature — A Little Piece of You.
Your trust matters to us, and we are committed to handling your information responsibly.