Your Signature
Last Updated: 12 October 2026
Welcome to Your Signature. These Terms & Conditions govern your use of our website and the purchase of our personalised products, customised gifts, and special-occasion gift hampers.
By accessing our website or placing an order, you agree to these terms. Please read them carefully before making a purchase.
1. Products and Personalisation
Your Signature offers personalised products and gift hampers for birthdays, anniversaries, festivals, and other special occasions.
We make reasonable efforts to display accurate product descriptions, images, prices, and customisation options. Minor variations in colour, appearance, or finish may occur due to lighting, screen settings, materials, or the customised nature of a product.
Customers are responsible for reviewing names, spellings, dates, messages, and other personalisation details before submitting an order.
2. Orders and Confirmation
All orders are subject to product availability and acceptance by Your Signature.
Customers must provide accurate order, personalisation, and delivery information. We reserve the right to decline or cancel an order where reasonably necessary, including in cases of suspected fraud, incorrect pricing, unavailability, or an inability to fulfil the order.
If payment has been collected for a cancelled order, any refund due will be handled in accordance with applicable law and the relevant refund conditions.
3. Pricing and Payment
All product prices and applicable charges will be displayed before an order is completed. Prices and promotional offers may change without affecting accepted orders, except where permitted by law.
Your Signature accepts online payments and Cash on Delivery (COD) for eligible orders. Available payment options will be displayed during checkout or communicated through our official purchasing process.
For online payments, orders may be processed after the payment has been successfully completed or verified. For COD orders, payment must be made at the time of delivery in accordance with the applicable delivery arrangements.
COD availability may depend on the delivery location, order value, product type, and other applicable conditions. Any restrictions or additional charges will be communicated to customers before the order is placed.
Customers must provide accurate information and complete the applicable payment process to fulfil their orders.
4. Shipping and Delivery
Your Signature currently offers delivery within India, subject to service availability and the delivery arrangements applicable to the order.
Customers are responsible for providing a complete and accurate delivery address and contact details. Delivery estimates may be affected by circumstances beyond our reasonable control
5. Cancellations, Returns and Refunds
Order cancellations, returns, replacements, and refunds are subject to the applicable conditions communicated to customers and the rights available under Indian law.
Personalised products may have specific eligibility conditions because they are created according to individual customer requirements. Nothing in these terms excludes or restricts consumer rights that cannot legally be excluded or restricted.
6. Intellectual Property
The original content on this website, including our brand name, logo, photographs, graphics, text, and designs, is owned by or lawfully used by Your Signature, unless otherwise stated.
This content may not be reproduced, distributed, or commercially used without the relevant rights holder’s permission, except where permitted by law.
Customers must have the necessary rights or permissions for any material submitted for personalisation. Such material will be used to fulfil the order and for any additional purpose authorised by the customer or permitted by law.
7. Acceptable Website Use
You agree to use our website only for lawful purposes. You must not engage in fraudulent activities, attempt unauthorised access, interfere with website security, or misuse our content or services.
We may take reasonable measures to protect the website and address misuse, subject to applicable law.
8. Privacy and Third-Party Services
We respect our customers’ privacy and handle personal information in accordance with applicable data-protection laws.
Our website may use third-party services, such as payment providers and delivery partners, to support business operations and fulfil orders. These services may be subject to their own terms and policies.
9. Limitation of Liability
Your Signature will take reasonable steps to provide accurate product information and fulfil accepted orders appropriately.
To the extent permitted by law, we are not responsible for losses arising solely from circumstances beyond our reasonable control. Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, or restricts applicable consumer rights and remedies.
10. Changes to These Terms
We may update these Terms & Conditions when necessary. Revised terms will be published on this page with an updated revision date.
Changes will apply as permitted by applicable law and will not remove rights that have already accrued to customers.
11. Governing Law
These Terms & Conditions are governed by the laws of India. Any dispute will be handled by the competent courts or authorities in accordance with applicable law, including relevant consumer-protection legislation and rules on jurisdiction.
If any provision of these terms is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
Your Signature — A Little Piece of You.
Every gift carries a story, and every personal touch makes it uniquely yours.